Big Box Stores benefit from our laziness
Nicole Maestri wrote the following for Reuters:
A survey released on Monday by the Consumer Reports National Research Center found that 27 percent of respondents who received gift cards for the holidays last year have not yet used one or more of them -- up from 19 percent at the same time last year.
More than half of those survey respondents said they had not used their card yet because they did not have time, while 35 percent said they could not find anything they wanted. Almost one-third said they did not use their card because they forgot about it.
Complete article here.
The article goes on to say that experts expect consumers to purchase $35 billion worth of gift cards this year. That gives the Big Boxes over NINE BILLION DOLLARS of income for little plastic cards Americans have put in their sock drawers for "someday when they have time to use them."
My advice? If you got cards last year, spend them or pass them on. I'm sure HELP of Ojai could find worthy recipients this year with their adopt-a-family program.
And if you're thinking of buying gift cards this year, spend 27% less to be sure your dollars actually go to gifts!


Comments (12)
i really like the HELP of Ojai suggestion. Or you can trade them with other people -
cardavenue.com
certificateswap.com
craigslist.org
Comment #1 Posted by: Tyler | November 12, 2007 05:04 PM
Allow me to complicate the issue a bit.
Large retail companies (I'm talking big here- Costco, Best Buy, etc.) are not allowed to claim gift card sales as actual sales until the card is actually redeemed.
In the world of corporate retail finance, the "health" of retail stores is primarily calculated by sales comparisons- quarter over quarter, year over year, xmas reason over xmas season, etc.
Hence it is advantageous for the company to have you spend the gift card so they can add it to their gross sales. They are not rewarded for accruing the extra unspent money.
Here is a tangential example:
During the difficult period for Apple Computer, mid late 90s to early 2000s, Apple sales deteriorated badly. One of the things that kept them afloat was the enormous amount of cash they had "in the bank"- billions and billions that they had harvested from their early (mid 80s- mid 90s) run. However they were not rewarded for their unspent cash. Their stock price was decimated because of declining sales.
For the past 5 or so years they have had skyrocketing sales AND a ton of cash in reserve.
Now they are rewarded.
I know this isn't directly related to the topic, but not a bad lesson in corporate finance, huh?
Comment #2 Posted by: Son Anonimos | November 12, 2007 05:48 PM
Gift cards - what a deal!
Let's see. Between 19-27% are never redeemed.
Plus, the retailer gets the cash up front, and gets to reinvest it, collect interest, etc.
All told, sounds like a retailer could offer a 35% or greater discount on purchases made with a gift card, and come out even or ahead.
Or, said another way, buy a big-box retailer's gift cards, and you've made a "gift" of 35%+ of the purchase price directly to your big-box.
Isn't that lovely?
I bet your giftee would be happier if you just gave cash. You could even add 20% to the amount, and make your giftee happier while "saving" on the total gift giveaway.
Now, how about gift cards issued by our local retailers? That sounds like something to support. They I am sure could use the extra 35%.
Comment #3 Posted by: Anonymous | November 13, 2007 12:25 PM
Son Anonimos, all very interesting and certainly stock and projections are crucial to a business's bottom line, but over $9 billion in unspent gift cards certainly give them plenty of cash in their pockets, whether or not they get to add it to their P&Ls or earnings statements. In fact, do they get to call it Loss if the inventory stays on the shelf even if they have the cash in the bank?
Comment #4 Posted by: heather | November 13, 2007 02:30 PM
Heather-
you get the dilemma.
they got the cash but it doesn't "help" them
"cetch-22"
Comment #5 Posted by: Son Anonimos | November 13, 2007 02:34 PM
SA: they got the cash but it doesn't "help" them?
I'm intrigued.
Can you show us an example of how these gift cards are actually reported by a real big-box retailer? They must show up on the balance sheet, cash flow and income statements somehow.
Comment #6 Posted by: Anonymous | November 13, 2007 02:42 PM
Anon 02:42 PM
I'm using "help" only in the sense that they can't report it as gross sales, which is a (perhaps "key") component in determining stock price.
I mention this because I am an addicted stock trader and this phenomenon is often cited in retail stocks.
I found this citation: http://www.irs.gov/businesses/article/0,,id=170842,00.html
and I will quote a relevant passage:
"The sale of a gift card, however, is not immediately recognized as income for financial reporting purposes. Similarly, under certain circumstances, the sale of a gift card may be deferred from immediate income recognition for tax reporting purposes."
You can keep reading from the link if you want to understand it more and most likely better than I do in terms of how it is handled in regard to accounting.
(consult your licensed professional)
Comment #7 Posted by: Son Anonimos | November 13, 2007 02:58 PM
It's a little technical for me, and I am short of time.
Do you know if they can spend the cash from the sale of the GC? If so, while I see that they can't report the earnings, it still looks like a pretty good deal to me. Cash in the bank, interest earned, and no need to deliver the merchandise.
Comment #8 Posted by: heather | November 13, 2007 03:46 PM
You're missing the point. We don't have to support big boxes period, especially at Christmas. The system is totally, morally, irretrievably corrupt and the sooner it crashes the better. If the manger scene teaches anything, it is that money and gift cards do not bring peace. And there will not be a basket passed after that peace of a sermon. Peace.
Comment #9 Posted by: Dennis Leary | November 13, 2007 08:10 PM
Dennis is BACK with a righteously outraged vengeance!
Welcome home, brother.
Comment #10 Posted by: evan austin | November 13, 2007 09:25 PM
welcome home, dennis!
Comment #11 Posted by: Leslie Davis | November 13, 2007 10:59 PM
Heather-
I'm sure you and I are the only ones interested in this topic.
I don't have the answer to your last question.
Comment #12 Posted by: Son Anonimos | November 14, 2007 02:56 PM